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Chris immediately responded to my phone. He gave me a more detailed estimate and a reasonable cost. Exterminator came, went to function. Killed the infestation and finished up. A1 job by professional crew. Good price, excellent work, no longer problems. Highly recommend them.
Just moved into new house to find our puppies picked up fleas in the yard. Company was running a promotion on their site for interior/exterior flea treatment for $135 for a home around 2,500 sq ft., and since our regular exterminator was reserved and couldnt come on our time schedule, I called Stanley.
Sounded reasonable to me, and was in line with my routine service supplier. They sent out a technician the next day named Carlos. He billed my partner $485. Our house is 988 sq. ft. and sits on a postage stamp size land with a deck and no lawn. My partner having no idea that he was being charged an outrageous price and believed I'd consented, gave Carlos his credit card information.
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I was flabbergasted at this cost! Additionally , I found that Carlos had sprayed insecticide all around our bed, including on the edge of these linens and on the top of underbid storage bins, requiring me to clean, launder and mop our floors multiple times. When I called the company, they transferred me to Carlos, who stated he didn't know what prices/promotions that the company was offering because that was done by the corporate office.
I only sprayed baseboards." I requested him to correct the fee, and he said no. I requested to speak with the owner. He came back on the line and told me his manager was busy and he would call me back. I told him I chose to wait. A man named Aubrey eventually came on the line.
His exact words to me were,"You should have done your homework. If that is what Carlos billed you, that's the price. Then he offered me the suggestion to shop around next time." .
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UPDATE #1: I want to update this post. Tim, a Manager, from Stanley phone me this afternoon to let me know he wanted me to become a happy client. After, I explained that his service provider piled all around my bed, and the items underneath my bed, charged me an outrageous price and that they were running a promotion for servicing a house/yard much bigger than mine to get $135, he offered me support for 1/2 of what I was charged ($485), but would not honor the promotion.
I think Tim felt great about his deal. I obviously didn't, and remain an unhappy customer. I told Tim if my employees treated people and provided service the way Stanley had done, I'd have given my services away free of charge and done anything necessary to correct the problem. .
UPDATE #2: Another update. . .Tim only called back and said he felt bad about how I'd been treated all day and wanted to honor the promotion cost for $135. It's truly kind of Tim to reconsider. I expect Stanley invests in training its staff on customer service and being good citizens.
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Kanika reviewed for Pest control services 28th Nov, 2018 Great service they do it quite nicely and with patience. We can observe substantial difference with cockroaches etc once we have pest control done . I would recommend new sai pest control to everyone. Cheers guys! Fantastic job! Sam assessed for Pest control services 22nd Nov, 2018 I have got the services of New Sai Pest Control Services, Kalkaji to pest control my 2BHK apartment as you can find many lizards, they have responded immediately and have completed the job in about 2 other hours, and they have used chemical spray and have charged me RS.2200 for the same, the service provided by these was excellent.Shop No.10, DDA Flat, Kalkaji Extension, New Delhi, Kalkaji, Delhi - 110019.
In the past, new houses were shielded by spraying the sand pad with organochlorine chemicals. But, increased awareness regarding the effects of these chemicals on our health and the environment resulted in a decision by the Commonwealth Government, where organochlorines have not been available since 30 June 1995.
Pesticides that have substituted organochlorines are now available but may not be quite as effective in the longer term.
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The incidence of, or potential for, termite damage to homes has not been accurately determined, but both government and the building industry agree that the continuation of sufficient control measures is essential to lessen the risk of severe structural damage. The Building Code of Australia requires that the structural components of every new building must be protected from termite attack.